Moxi Privacy Policy
Privacy Policy
Effective Date: September 3, 2024
Moxi referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following types of information:
Personal Information:
Name, address, phone number, email address, and date of birth.
Health Information:
Medical history, treatment plans, prescriptions, and other health-related details required for care.
Payment Information:
Credit card or other payment details for processing transactions.
Electronic Information:
Information you provide through our website, contact forms, or virtual appointment platforms.
How We Use Your Information
We use your information to:
Provide medical services and treatments.
Communicate with you about appointments, services, or billing.
Comply with legal and regulatory requirements.
Improve our services through feedback and analytics (in a de-identified format).
How We Protect Your Information
Encryption: All PHI transmitted electronically is encrypted to meet HIPAA standards.
Access Controls: Only authorized personnel have access to your PHI.
Secure Storage: Paper records are stored in locked facilities, and electronic records are stored on secure, password-protected servers.
Audits: Regular monitoring and audits ensure ongoing compliance with HIPAA regulations.
Your Rights
Under HIPAA, you have the following rights:
Access: Request a copy of your health records.
Correction: Request corrections to your health information if you believe it is inaccurate.
Restrictions: Request restrictions on how your information is used or shared.
Confidential Communication: Specify how we communicate with you (e.g., via email or phone).
Disclosures: Request a record of disclosures of your PHI.
To exercise these rights, please contact us at [Insert Contact Information].
Sharing Your Information
We will only share your information in the following circumstances:
With Your Consent: For purposes you have approved.
For Treatment: To coordinate care with other healthcare providers.
For Payment: To process billing and insurance claims.
As Required by Law: To comply with legal obligations, such as reporting communicable diseases or responding to court orders.
Third-Party Services
We may use third-party vendors (e.g., payment processors, telehealth platforms) who are contractually obligated to comply with HIPAA and protect your information.
Cookies and Website Analytics
We may use cookies to improve user experience. These do not collect PHI but help us analyze website traffic and improve functionality.
Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or your privacy rights, please contact us at:
Moxi
840 Norman Drive | Lebanon, PA 17042
717-833-2878
josh@moxispa.com